Amazon Toy Box Brings Christmas Magic to Swansea

Christmas arrived early in Swansea this week, and it came in a rather BIG box! 

On Monday 2 November, Faith in Families welcomed a giant Amazon toy box to Multibank Cymru (formerly Cwtch Mawr Multibank), bringing a wonderful donation of brand-new toys for children across Swansea.

The colourful delivery formed part of Amazon’s 2026 Toys We Love campaign, which is visiting six Multibanks across the UK.

But while the giant toy box certainly created plenty of excitement, the real magic is still to come.
 
Because every toy delivered to Swansea will help bring a little Christmas happiness to children and families who need it most.

A giant Amazon toy box with a very special purpose

Christmas should be a time of excitement, laughter and making memories. However, for families already struggling with the cost of everyday essentials, the festive season can bring added worry.

When parents are trying to keep the heating on, put food on the table and manage household bills, Christmas presents can feel out of reach.
 
That’s why this special delivery means so much.
The Amazon toy box brought a selection of gifts from this year’s Toys We Love list, alongside additional toys to help make Christmas a little brighter.
 
From imaginative play to family favourites, these gifts will give children opportunities to explore, laugh, create and enjoy being children.

And thanks to the partnership between Amazon UK, Multibank Cymru and Faith in Families, those gifts will soon be making their way into homes across Swansea.

Every toy will stay right here in Swansea

The most exciting part of the Amazon toy box delivery isn’t just what’s inside. It’s knowing where those toys are going next.

Every toy donated through this special Christmas campaign will stay in Swansea.

Through our Community Cwtches in Bonymaen, Clase and Teilo’s in Portmead, Faith in Families will help make Christmas a little more magical for local children and families.

Our teams work closely with families throughout the year, building trusted relationships, providing practical support and creating safe, welcoming spaces where people feel they belong.

We see the challenges families face, but we also see their strength, determination and love for their children.

For us, these toys represent much more than gifts. They’re an opportunity to ease a little pressure on parents, bring smiles to children’s faces and help families create happy memories together.
 

More than presents under a Christmas tree

Cherrie Bija, Chief Executive Officer of Faith in Families, said:

“Christmas should be a time of excitement, joy and making memories, but for too many people across our communities, it can bring added worry and financial pressure. At Faith in Families, we see every day how much of a difference a little kindness can make. Through Multibank Cymru and our incredible network of community partners, we're able to turn generous donations into moments of happiness for children who might otherwise go without. We're delighted to be working with Amazon again on the Toys We Love campaign. These toys are so much more than presents under a tree; they're opportunities for children to play, feel included and experience the magic of Christmas. Partnerships like this show what's possible when businesses and charities work together, making sure that kindness reaches the people who need it most. That's what our Hugs Not Handouts approach is all about.”

Working together to make a difference

We were delighted to welcome Councillor Rob Stewart, Leader of Swansea Council, to Multibank Cymru to celebrate the Amazon toy box delivery and see this wonderful partnership in action.

Swansea Council has played an important role in supporting our Multibank journey, helping us strengthen the support available to people experiencing poverty and hardship.

Multibank Cymru is led by Faith in Families, with the support of The Multibank and Amazon UK.
 
Its growth and reach are made possible by our founding investors, including Welsh Government, Swansea Council, Codi Group, Beacon Cymru and Caredig.
We continue to grow our impact through investment from Comic Relief, Bridgend County Borough Council, BAVO, The Waterloo Foundation, Veeqo and The Moondance Foundation.

Together, this support helps essential goods reach people and communities across Wales with dignity.

While this particular Christmas donation will remain in Swansea, Multibank Cymru continues to support communities across Wales, connecting business generosity with people who need practical help.

It’s a partnership built on a simple belief: when we work together, we can make a much bigger difference.

The real Christmas magic is still to come

The giant Amazon toy box may have been the star of the photographs, but the moments that matter most are still ahead.
 
They’ll happen when a child unwraps a present, when a parent feels some of the Christmas pressure lift, and when a family gets to enjoy a special moment together.

That’s what makes this campaign so wonderful.

At Faith in Families, we believe everyone deserves kindness, dignity, belonging and hope. Our Hugs Not Handouts approach is about more than meeting an immediate need. It’s about building relationships and helping people create brighter futures.

A huge thank you to Amazon UK and everyone who helped make this special Christmas delivery possible.
 
And while the giant toy box will soon continue its journey, the difference these gifts make will stay right here in Swansea.

Help us make a difference all year round

Christmas is just one part of our story.

Through our Community Cwtches, children’s therapeutic support, family services and Multibank Cymru, Faith in Families is here for people facing poverty, crisis and trauma throughout the year.
 

Amazon Toy Box Brings Christmas Magic to Swansea