Cwtch Mawr Multibank

What We Do

Faith in Families Cwtch Mawr Multibank is Wales’ first and only multibank. We take brand-new surplus goods from businesses and get them to children, families and individuals who need them, quickly, and through trusted local organisations.

Every item finds a home. Every donation makes a difference. We turn surplus into support.

Every day, brand new essential items like clothing, bedding, toiletries, baby basics and household goods come through our doors. Instead of sitting unused, they are sorted, packed and shared with a network of over 140 partner organisations who get them straight to the people who need them most.

Want to become a partner? Find out how it works

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Why It Matters

Sometimes the difference between coping and crisis is something small.

A warm coat, Clean bedding, A school uniform, Basic essentials for a new home.

Cwtch Mawr makes sure those things are there, at the right time, in the right hands, with dignity.

Who It Supports

We support children, families and individuals facing hardship across South and West Wales.

People don’t come to us directly, support comes through trusted services already working alongside them. That means help is joined-up, timely and right for each situation.

What Makes It Different

This isn’t a warehouse. And it’s not a drop-in service.

Cwtch Mawr connects three things:

Businesses with surplus goods
Local organisations who know their communities
Families who need practical support

It’s fast, trusted and built around real need.

Cwtch Mawr works because people work together.

Businesses put their surplus to good use. Partners get essentials where they’re needed. Families get the support that helps them move forward.

Real Impact

A child has warm clothes for school
A family moving into a new home has the basics to settle safely
A support worker can respond immediately, not days later

That’s what this looks like day to day.

Do You Have Surplus Stock?

A new VAT rule makes donating surplus stock cheaper and easier than disposal. Partner with Cwtch Mawr to get unused goods straight into local homes. Cwtch it, Don’t Crush it.

Click Here To Find Out How

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Funded by:

"The cost-of-living crisis has for too many families become a real, day-in-day-out struggle to make ends meet because the money simply runs out before the end of each month. We have designed the Multibank initiative to accept returned, surplus or overruns of goods from UK companies and via local charity partners, like Faith in Families, we can get items like nappies, school uniforms, dusters, and duvets, straight into the hands of social workers, teachers, and health practitioners for social prescribing. The business partners who have joined our Coalition of Compassion are directly able to alleviate immediate need for warm clothes, hygiene products and essential household items to support those who need them at the time they actually need the help."

"We are delighted to bring together this coalition of partners to launch Cwtch Mawr, Wales’s first Multibank. Our two existing Multibanks are having a huge impact across Scotland and Greater Manchester, helping families in poverty while contributing to a more circular economy by putting surplus products to good use. I’m very grateful to the many colleagues from across Amazon who have brought their logistics expertise, passion for innovation, and dedication to helping our local communities, to this project, and who will enable us to support tens of thousands of families across South Wales this year, and beyond.”

“The Multibank is a fantastic model, with businesses based locally donating goods which can then be provided free to people who need them, helping to keep money in their pockets. Cwtch Mawr will help people who are struggling with the cost-of-living crisis to access essential goods and support easily in one place. This is an excellent example of partnership working, with the public, private and voluntary sectors coming together. I’m proud Welsh Government is supporting this project and hope to see it expand over the next five years.”

“I am very proud that Swansea Council is a founding partner in Cwtch Mawr and I’d like to thank all those involved in working to open this Multibank in our city to support the many families and individuals who are struggling with the cost-of-living crisis. This will make a very real difference to many thousands of people in the months and years to come and means there will be support with essentials when they need it most.”

“When people come together to support each other we all will have a better life. Cwtch Mawr is a collaboration of different sectors wanting to bring hope and support to those who face some of the most challenging situations in life, right here in our communities. This big Welsh Hug can be transformational for Swansea and South Wales. From gifting children with brand-new football boots so that they can take part in their school team, to maternity packs for new Mums so they can have dignity going into hospital, these things really matter. People are barely surviving right now, children are normalising discomfort and hunger, individuals are facing hopeless situations. Cwtch Mawr will make a difference in people’s lives and for the planet, a real anti-poverty, anti-pollution, engagement solution.”