Please Note: This role is a temporary position providing maternity cover.
Job Purpose/Summary
To provide comprehensive administrative and communications support to the CEO, Company Secretary, and Fundraising Manager. This role combines traditional administrative duties with a strong focus on digital marketing, social media engagement, website management, and promotional content creation. The post holder will play a key role in enhancing the charity’s visibility, supporting fundraising efforts, and ensuring smooth internal operations.
Key Responsibilities
1. Administration & Operational Support
- Provide day-to-day administrative support to the CEO, Company Secretary, and Fundraising Manager.
- Draft and produce letters, reports, records, and meeting minutes.
- Manage correspondence, including emails and phone calls, and liaise with stakeholders.
- Organise supplies, training bookings, and equipment purchases.
- Support HR processes including onboarding and note-taking for HR meetings.
- Maintain accurate data entry and filing systems (both digital and physical).
2. Communications & Marketing
- Manage and update the organisation’s website, ensuring content is current, engaging, and SEO-optimised.
- Develop and implement strategies to grow the charity’s social media presence across platforms (e.g., Facebook, Instagram, Tik-Tok, LinkedIn).
- Create and schedule engaging content to promote events, campaigns, and organisational news.
- Monitor analytics and engagement metrics to inform content strategy.
- Collaborate with the Fundraising Manager to design promotional materials, digital ads, events and campaigns.
3. Events & Fundraising Support
- Promote events through digital channels and community outreach.
- Support the administration of fundraising platforms and initiatives (e.g., Collection Boxes, Localgiving and more).
- Assist in the planning and execution of fundraising campaigns and community events.
4. Governance & Compliance
- Facilitate and minute Board and Senior Management Team meetings.
- Ensure compliance with data protection, safeguarding, and health & safety policies.
- Maintain centralised records for risk assessments and statutory requirements.
Essential Skills & Experience
- Strong administrative and organisational skills.
- Level 3 or equivalent in Business Administration, Marketing, Communications or related experience.
- Experience managing websites (e.g., WordPress or similar CMS).
- Proficiency in social media management and content creation.
- Basic graphic design skills (e.g., Canva, Adobe Express).
- Understanding of SEO and digital marketing principles.
- Excellent written and verbal communication.
- Ability to work collaboratively and independently.
•Salary that meets at least the Real Living Wage.
•Holiday entitlement that increases with length of service to a maximum of 33 days plus 8 bank holidays (based on full time equivalent of 37 hours per week).
•Sickness pay that increases with length of service to a maximum of 6 months full pay and 6 months half pay.
•Stakeholder pension scheme, with 7.5% employer contributions.
•Learning and Development opportunities
